Built for Success

Drive Customer Success with a Platform Built for

GrowthRetentionUpsellCross-sell

Drive Customer Success with a Platform Built for GrowthRetentionUpsellCross-sell

Unlock real-time insights and automate workflows with AppEQ’s scalable platform. Improve customer engagement, boost retention, and achieve measurable growth.

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Key Features

Features That Drive Customer Success and Growth

Explore AppEQ’s powerful features designed to improve retention, uncover revenue opportunities, and streamline workflows—helping your team deliver exceptional customer experiences.

Customizable Workspace

Experience a customizable in-app workbench tailored to your team’s specific needs, seamlessly integrating data from multiple sources. Boost efficiency by streamlining workflows and reducing manual tasks, while leveraging insights to make data-driven decisions that drive revenue growth.

Seamless Integration

Experience one-click integration for effortless data ingestion into the AppEQ platform, along with bi-directional syncing of key account fields with your CRM. Benefit from out-of-the-box integrations with over 100+ systems, or easily import ad hoc data from spreadsheets and API-based connections.

Adaptable Widgets

Select the widgets your team needs and customize them to meet your specific requirements. Choose from purpose-built options like Account 360, Account Pulse, Comments, and Email Assist.

Proactive Playbooks and Workflows

Effortlessly create tasks for your team based on data triggers for onboarding, early warning handling, or new opportunities. Automate allocations to ensure your team stays on top of accounts and never misses important customer signals.

Dashboard Visualization

Collaborate with our team to create a custom dashboard that showcases impactful business metrics and KPIs designed to drive retention and growth. Leverage interactive drill-down and interlinking features to maximize revenue potential.

AI Assistance

Empower your teams with an AI Assistant for Customer Success that not only provides insights into product usage, accounts, and more but also recommends actions based on industry best practices and your tailored SOPs.

AI Assistant for Customer Success

Trusted by world's leading brand

Why Choose AppEQ

Designed to Simplify, Customize, and IntegrateSeamlessly

AppEQ is built to enhance your workflow by leveraging your existing tools, offering unmatched customization, and integrating seamlessly into your daily processes—all without disrupting your team’s productivity.

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Familiar Tools, Enhanced Efficiency

Continue using the tools you know and trust while transforming them into a unified source of truth.

Custom Workflows for Every Team

Easily create workflows, alerts, and dashboards tailored to your processes and business needs.

Seamless Integration Across Platforms

Access customer data and workflows directly through our Chrome Extension on Gmail, CRM, Helpdesk, and more.

Boost Productivity Without Extra Effort

Eliminate the need for costly tools or extensive training—AppEQ fits effortlessly into your current workflow.

Our Client's Testimonials

Keyur Dave

Renewal and Retention Manager, Petpooja

── "AppEQ.ai has been a game-changer for our Renewal, Retention, and Marketplace teams. The platform's flexibility meets our specific needs, and the in-app workspace makes it easy to focus on key accounts daily. The Account Pulse widget provides clear historical insights, driving more effective engagement. Exceptional support from the AppEQ team makes them true partners, delivering tailored solutions that elevate our work."

Sachin Aggarwal

Director, Global Services, AMS Inform

── "Chasing unpaid invoices had been a tedious process for AMS Inform. Collections which require help of our account managers have been very manual and often missed out as they have many other activities. With AppEQ, we have been able to bring out those outstanding invoices during the day-to-day operations on top of our CRM for the account managers and boosted our on-time collections by more than 26% since the last quarter."

Mohit Jain

Global Head, Consulting & Customer Success, Whatfix

── "AppEQ provides flexibility to bring in customer insights & data and make it easily accessible across platforms like Salesforce, Zendesk, Inbox and Slack used by our Success and Support teams."

Atiqur Rahman

Founding Member, BusinessOnBot

── "AppEQ.ai has simplified Customer Success for our D2C customers. The in-app workspace and Mixpanel integration help us focus on key accounts and boost retention. With trigger-based tasks and the Account 360 widget, we engage customers at the right time. Their support truly stands out."

Help Center

Answers to your questions

Get quick answers to common questions about AppEQ’s features, integrations, and benefits.

What is AppEQ?

What is in-the-moment customer insight?

‘In-the-moment’ customer insights is the capability to highlight key customer data , trends and insights when CSM / AM / Leaders are likely to need them the most; like while reading a email from a customer – they are most likely to need information about that customer ; or while going for meeting – looking at the calendar; a quick summary of the customer account helps them stay on top of the account on key customer metrics.

AppEQ provides features for your team to configure in-the-moment insights on your existing Saas or in-house web applications.

Since it appears in the right time and place, it’s 10x more effective.

Is it possible to integrate with applications not listed on the website

Can AppEQ work with CRM?

We already have a CSP. Is AppEQ required?

Can AppEQ work with Helpdesk software like Zendesk?

How do I get started ?

How long does it take to get onboarded?