AppEQ Blog | AI Lead Qualification, Sales Automation & Website Conversion Insights

May 5, 2024

📊 10 Best Business Analytics Books for 2025 – Essential Reads for Data Leaders

In today’s data-driven B2B landscape, understanding business analytics is essential for success. Did you know that 80% of decision-makers prefer insights from articles over advertisements? This shift highlights the importance of data in shaping strategies. Discover how business analytics can enhance decision-making, improve performance, and secure a competitive edge. From practical guides like “Business Intelligence for Dummies” to the transformative power of tools like AppEQ, learn how to turn data into actionable insights. Ready to elevate your B2B strategies? Dive into our top picks for business analytics books and unlock the potential of your data today!

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May 3, 2024

Activating CRM Dashboard Salesforce for Customer Success on Looker CRM

Imagine this: You’re digging through your Salesforce reports, trying to make sense of endless customer data. What if you could see everything—not just numbers and names but vivid, actionable insights—right there on your dashboard? That’s where Looker comes in, turning that complex data into clear, visual stories using CRM Analytics to gain deeper insights. Today, […]

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February 27, 2024

Your Data Universe: The Essential Guide to a Single Source of Truth

Unlocking the Power of a Single Source of Truth for Customer Data Have you ever wondered why some companies always seem to be a step ahead? It could be their secret weapon: a Single Source of Truth (SSOT) for managing customer data. Imagine having all your important data in one place, always current and always […]

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November 7, 2023

Securing SaaS Success: Innovative Strategies to Enhance Customer Retention and Reduce Churn

Did you know that it can cost five times more to acquire a new customer than it does to retain an existing one? In the whirlpool of the Software as a Service (SaaS) industry, this statistic isn’t just a mere number; it’s a loud bell tolling for the necessity of customer retention. The ghostly specter […]

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November 24, 2022

AppEQ Receives Collaboration Platform Accolade From Trusted B2B Review Site

AppEQ recently received an award from a leading B2B review site for its outstanding performance as a customer 360 platform and AI-powered collaboration platform. The Rising Star Award was given by FinancesOnline, a B2B software review portal known for its reliable software reviews and comparison of various tech products. The Rising Star Award is given […]

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November 4, 2022

6 Must-Have Collaboration Software Features for Customer Facing Teams

Table of content 1. A place to store all information 2. A place to share files and documents 3. A place to create content 4. A way of assigning tasks to team members 5. An easy was of sharing customer data6. A notification system when a task is updated 7. Find the right collaboration software […]

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August 1, 2022

How to take your Customer service to a ‘Wow’ Experience

“Zappos is a customer service company that just happens to sell shoes.” – Tony Hsieh, Founder Zappos Highly successful companies have shown how extreme focus on customer service can be a USP. Thinking of customer service, Zappos, the online retailer comes to mind. Their customer service stories like a 10-hour customer service call, making that […]

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June 30, 2022

Maximizing Business Growth through Cross-Team Collaboration: Tips and Tools for Effective Communication and Productive Collaboration. Learn more about appEQ.ai.

Cross-Teams Collaboration & 5 Tips To Improve It What is a cross-team? A cross-team is a group of people from different functional parts of an organization, who work together to achieve a common objective. These are groups consisting of a small number of people with complementary skills, who are mutually accountable and responsible to find […]

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Deep Collaboration for Support, Sales , Success and Marketing

June 29, 2022

Deep collaboration and How it can help Customer Facing teams

Table of Content 1. Introduction2. Understanding Deep Collaboration3. Case Study: Customer Query and Deep Collaboration4.Challenges in Deep Collaboration5. Driving High Growth through Deep Collaboration6. Additional Resources Introduction Deep collaboration is an interesting topic, especially at the times when teams are working remotely and workforce is becoming global. It is interesting because it impacts organisation productivity […]

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June 29, 2022

Deep Collaboration for Customer-Facing Teams

Today, customer-facing teams like Sales, Marketing, Customer Success and Support reside on their respective SaaS Platforms for their Job to be done tasks. For instance: Sales Teams on CRM Tools (Salesforce, Pipedrive), Customer Success teams on CS Tools (Gainsight, Toting), Support Teams on Help Desk Tools (Zendesk, Intercom) and Product teams on Product Management tools […]

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AI Agent EQ Blog

📊 10 Best Business Analytics Books for 2025 – Essential Reads for Data Leaders

Activating CRM Dashboard Salesforce for Customer Success on Looker CRM

Your Data Universe: The Essential Guide to a Single Source of Truth

Securing SaaS Success: Innovative Strategies to Enhance Customer Retention and Reduce Churn

AppEQ Receives Collaboration Platform Accolade From Trusted B2B Review Site

6 Must-Have Collaboration Software Features for Customer Facing&nbsp;Teams

How to take your Customer service to a &#8216;Wow&#8217; Experience

Maximizing Business Growth through Cross-Team Collaboration: Tips and Tools for Effective Communication and Productive Collaboration. Learn more about appEQ.ai.

Deep collaboration and How it can help Customer Facing teams

Deep Collaboration for Customer-Facing Teams

6 Must-Have Collaboration Software Features for Customer Facing Teams

How to take your Customer service to a ‘Wow’ Experience