Account Tasks: Plan & Track CS Activities in Gmail

To-do list, Kanban board & calendar view—so every team member knows what to do, when to do it, without ever leaving their inbox.

Trusted by CS teams to organize every customer touchpoint

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The Cost of Disorganized To-Dos

Scattered Lists

"Tasks buried in spreadsheets, Slack threads or sticky notes."

Zero Visibility

"Managers can't see what's planned or overdue."

Missed Follow-Ups

"Renewals and check-ins slip through the cracks."

Core Benefits Snapshot

Master To-Do List

"All your account tasks in a prioritized list."

Visual Workflows

"Drag-and-drop tasks by status, owner or stage."

Timeline Planner

"See tasks & meetings on a shared calendar."

Proactive Reminders

"Never miss a critical follow-up or handoff."

How It Works

Get organized in 3 simple steps

1

Create & Assign Tasks

"Add a task from any email thread—set owner, due date & priority."

2

Choose Your View

"Toggle list, Kanban or calendar to match your workflow."

3

Track & Collaborate

"Comment, reassign or complete—updates sync in real time for all."

Top Use Cases

Renewal Task Pipelines

Automatically spin up pre-renewal reminders & handoff tasks.

Onboarding Playbooks

Checklist of kickoff calls, training invites & welcome emails.

Expansion Campaigns

Coordinate QBR prep tasks across CS, Sales & Product.

Cross-Team Visibility

Managers view team workload & capacity on a shared calendar.

Feature Deep-Dive

Custom Kanban Columns

Map stages like "To-Do," "In Progress," "Blocked," "Done."

Shared Team Calendar

Overlay tasks, meetings & milestones in one view.

Bulk Actions & Filters

Update priority, due date or owner for multiple tasks at once.

Task Templates

Save repeated checklists—e.g. "Quarterly Health Review."

In-Inbox Action Buttons

Complete or snooze a task directly from your Gmail sidebar.

Works Seamlessly With

Connect with the tools you already use

GmailGmail
Google CalendarCalendar
SalesforceSalesforce
HubSpotHubSpot
ZendeskZendesk
SmartSlidesSmartSlides

What CS Leaders Are Saying

"Account Tasks turned our ad-hoc to-dos into a repeatable process—our team's on-time completion rate is now 98%."
Sachin, AMSInsform
CustomerCustomerCustomerCustomerCustomer

Frequently Asked Questions

Ready to Get Every Task Done—On Time?

Join thousands of CS teams who never miss a follow-up or deadline

No credit card required • Works with Gmail & Google Workspace