Email Assist: AI-Powered Customer Engagement—Right From Gmail
Generate, personalize, and log every customer email engagement in seconds—no blank screens, no manual CRM updates.
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Transform Your Customer Engagement
Everything you need to create personalized, trackable customer communications that drive results.
Instant Personalization
Merge in account, contact & usage data with {{variables}} for hyper-relevant engagement.
Auto-Logging Touchpoints
Every email & calendar event auto-logs in one click—complete engagement history, zero manual entry.
Proactive Follow-Ups
Schedule sequenced engagement nudges triggered by opens, clicks, or silence.
Built-In Best Practices
Standardized templates for onboarding, renewal, expansion & more—consistent, high-impact engagement.
How It Works
Get started in 3 simple steps
Pick or AI-Generate a Template
Select from proven engagement plays or ask AI for a tailored draft.
Personalize with One Click
Variables like {{contact.firstName}} and {{account.health}} auto-fill into your email.
Send & Track Engagement
Send from Gmail, auto-log to CRM, trigger alerts & tasks—everything in one workspace.
Top Use Cases
Proven engagement strategies for every customer lifecycle stage
At-Risk Engagement Rescue
Auto-draft check-in emails when health dips to re-engage before churn.
Renewal Engagement Campaigns
Spin up multi-step renewal sequences with contract dates & attachments.
Feature Adoption Nudges
Celebrate milestones ("75% to goal!") or suggest add-ons based on usage.
Onboarding Engagement Sequences
Welcome series with kickoff decks, help links, and follow-up reminders.
Advanced Features
Advanced capabilities that set Email Assist apart
AI-Draft & Dynamic Variables
Natural-language prompts + merge tokens from accounts, contacts & usage for perfect personalization.
Template Library & Attachments
Standardize proven engagement emails, slide decks, one-pagers—with automatic attachments.
Sequenced Follow-Ups & Reminders
Create A→B→C engagement workflows based on customer behavior signals.
Analytics & A/B Testing
Track open, click-through, and reply rates—optimize subject lines and copy for maximum engagement.
Works With Your Existing Tools
Seamless integration with the platforms you already use
Gmail
Google Calendar
Salesforce
HubSpot
Zendesk
SmartSlides
Metrics Hub
What Our Customers Say
"Email Assist enabled us to roll out standardized email templates across our growing CS teams in minutes—maintaining brand consistency and speeding new-hire onboarding as we scaled."
VP of Customer Success
DemandFarm
Frequently Asked Questions
Ready to Supercharge Your Customer Engagement?
Join thousands of customer success teams who've transformed their email engagement with Email Assist.