Choose the Right Plan for Your Team
Start free, scale as you grow. No credit card required to get started.
Individual
Perfect for individual professionals
- 1 user
- 500 contacts
- 30 accounts
- Gmail + Calendar only
Trusted by 200+ solo professionals
No credit card required
Team
For small teams getting started
- Track unlimited accountsManage as many customer accounts as your team needs—no limits.
- Shared team workspaceCollaborate with teammates in one unified inbox view for accounts, emails, tasks, and health.
- Standard supportAccess to email supprt during business hours.
- Standard Features AvailableAccount Health, Account Notes, Customer Engagement Tracker and Tasks
Trusted by 50+ CS teams
Cancel anytime
Scale
Minimum 5 users
Unlock role-based control & 5 data sources—save 5+ hrs/week
- Everything in Team +All features from the Team plan included—track unlimited accounts, shared workspace, spreadsheet imports, and more.
- Access-Controlled WorkspaceGive CSMs scoped visibility into their assigned accounts while enabling managers to view team-wide metrics.
- CRM Integration (Salesforce, HubSpot, Zoho)Connect your CRM to sync accounts, contacts, and renewal data automatically.
- Advanced integrations, upto 5Bring in customer data from spreadsheets, CRMs, product usage, support tools, and more—using out-of-box integrations.
- Priority SupportPriority email support with 48-hour response time and access to live chat during business hours.
Trusted by 100+ growing CS organizations
See how teams save 12+ hours/month with InboxCRM
Enterprise
Requires 5 users
- Everything in Growth +Includes Smart Health, Email Assist, data integrations and more.
- Advanced integrations, upto 10Bring in customer data from CRM, product usage, support tools, and billing systems.
- CRM Integration (Salesforce, HubSpot, Zoho)Connect your CRM to sync accounts, contacts, and renewal data automatically.
- API AccessFull access to our API with highest rate limits, all endpoints, and developer support.
- Priority SupportPriority email and chat support with 12-hour response time and dedicated account manager.
- Allocated Customer Success ManagerGet strategic guidance and onboarding support from a dedicated expert.
Trusted by enterprise SaaS companies
See how teams save 12+ hours/month with InboxCRM
Add-Ons
ProductPulse Analytics
JavaScript SDK for real-time user analytics
- Track feature usage: Measure how often users hit key flows
- Surface risk & opportunity signals: Automated churn, upsell, and upgrade alerts
- 2-minute install: Copy–paste our snippet—no DevOps needed
- First 100 K events/mo free
- $70 / 1M events / mo
- Volume discounts starting at 10 M+ events/mo
SmartSlides
Slide & MetricsHub Automation
- Instant QBR decks : Generate polished slides from live CRM, usage, and support data in seconds.
- Fully customizable: Adjust themes, layouts, and charts to fit your brand.
- Real-time metrics library: Embed KPI cards (NRR, churn risk, usage trends) that update in real time.
- $35 / user / mo
- 14-day free trial
Want a dashboard tailored to your team's goals?
We offer custom dashboard setups as part of our Professional Services.
Ready to transform your customer success workflows?
Start with our free plan or schedule a demo to see how InboxCRM can help your team save time and drive retention.
No credit card required for Team trial
Need a custom enterprise plan?
Get a tailored solution with custom integrations, dedicated support, and enterprise-grade security for your organization.
* Free Solo plan is limited to 1 user, 500 contacts, and 30 accounts.
All plans include secure OAuth integration with Gmail, basic customer health tracking, and email templates.